Hypnella Privacy Policy
Why Should I Read This Privacy Policy?
This Privacy Policy ("Policy") describes how CIZZY LIMITED (trading as Hypnella, hereinafter referred to as the “Company”, “we”, “us”, “our”) collects, uses, discloses, and stores your personal information and what statutory rights you have. We protect your personal information under the UK General Data Protection Regulation ("UK GDPR"), EU General Data Protection Regulation (EU Regulation 2016/679), and other applicable data protection laws.
We may amend this Policy from time to time. Changes are effective immediately upon publication. Please visit this page regularly for the latest version.
Who Is Responsible for Protecting My Information?
CIZZY LIMITED
Company number: 16038779
Address: First Floor Office, 3 Hornton Place, London, W8 4LZ, United Kingdom
Email: support@hypnella.com
Website: https://hypnella.com
Why and How Do You Collect My Information?
1. To Process Orders and Deliver Goods
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You place an order | Name, email, delivery address, phone, payment info, IP, device type | Contract (Art. 6(1)(b) GDPR) | From you | Yes | 10 years |
2. To Secure and Improve Our Website
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You visit our site or violate Terms | IP, device ID, usage data | Legitimate interest (Art. 6(1)(f)) | From you | No | 1 month (usage), 10 years (violations) |
3. Customer Support
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You contact us | Name, email, phone, message, order ID | Consent (Art. 6(1)(a)) | From you | No | 10 years |
4. Marketing & Advertising
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| We run promotions | Name, email, IP, order info | Consent / Legitimate Interest (Art. 6(1)(a)/(f)) | From you / ad partners | No | 5 years unless opted out |
5. Social Media Interaction
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You message, like, follow | Name, profile, message content | Consent (Art. 6(1)(a)) | From you / platform | No | 10 years |
6. Recruitment
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You apply for a job | Name, contact, CV | Contract / Consent / Legitimate Interest | From you / LinkedIn, etc. | Yes (if hired) | 6 months (non-hired), 5 years (if consent given) |
7. Accounting
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| You place an order | Billing, payment, invoices | Legal obligation (Art. 6(1)(c)) | From you | Yes | 10 years |
8. Legal Claims
| When | What | Legal Basis | Source | Mandatory? | Retention |
|---|---|---|---|---|---|
| Legal dispute | All relevant info | Legal obligation / Legitimate interest | Law enforcement, courts, you | Yes | 10+ years or until final ruling |
Do You Share My Information?
We share data as needed to fulfill our services and legal obligations. Data may be transferred outside the EEA using EU Standard Contractual Clauses. Examples include:
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Shipping Providers
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Payment Processors
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Customer Service
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Marketing Agencies
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Cloud Services
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Legal Consultants
What Rights Do I Have?
Under the UK GDPR and EU GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Erase data (“Right to be Forgotten”)
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Restrict processing
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Portability (get a copy of your data)
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Object to processing (e.g., marketing)
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Withdraw consent at any time
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Lodge a complaint with the ICO or your local data authority
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Non-discrimination when exercising your rights
How Can I Exercise My Rights?
Email us at support@hypnella.com
If you're in the UK: you can also contact the Information Commissioner's Office (ICO) at www.ico.org.uk
Cookies
We use cookies to:
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Ensure website functionality
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Measure performance
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Show you relevant ads
Key Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics visitor tracking | 2 years |
| _gid | Page views | 24 hours |
| _fbp | Meta advertising | 3 months |
| _uetvid | Microsoft Ads | 1 year |
| enence_session | Tracks user visit | Session |
| __cfruid | Cloudflare trust | Session |
You can disable cookies via your browser settings:
Do You Use Automated Decisions or Profiling?
No, we do not make automated decisions that have legal or significant effects.
Contact Us
CIZZY LIMITED
First Floor Office, 3 Hornton Place
London, W8 4LZ, United Kingdom
📧 support@hypnella.com